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Blood Pressure Monitors

Question : How do I know if the arm cuff is wrapped too tight or to loose?

Answer : We recommend you apply the cuff using the following directions. First, make sure you have removed any tight-fitting clothing from your left arm. Put your left arm through the cuff loop. The bottom of the cuff should be about one-half inch above your elbow. Turn your arm so your palm is facing up. Adjust the cuff around your arm so that the tubing runs down the center of your arm. Secure the cuff so it stays in place.D- Ring Duff: You should be able to fit one finger between the cuff and your arm. This space is imperative for an accurate reading because Omron's digital blood pressure monitors use the oscillometric method of blood pressure measurement that detects your blood's movement through your brachial artery and converts the movements into a digital reading.Comfit Cuff: The cuff should be wrapped tightly around the arm. If the cuff slips or easily turns, the cuff should be tightened.If the cuff is wrapped too loose or too tight, you may get an inaccurate reading or error message.


Question : Where do I get information regarding the software for my unit?

Answer : For information on software please visit the Omron Healthcare Software Support center at www.software.omronhealthcare.com


Question : What size cuff do I need?

Answer : It is very important to use the appropriate size cuff for your arm to get accurate measurement results when using your blood pressure monitor. In order to determine the appropriate cuff size, you need to measure the circumference of your arm. You should periodically measure your arm size. This is especially needed if you have a borderline arm size measurement, or may have gained or lost weight.
Measure the circumference of your arm. Make sure the arm cuff you are using with your monitor is the correct size for you. When the incorrect cuff is used you may get an inaccurate reading at the first measurement you take or after a short period of use because the cuff bladder will be damaged. To determine your arm size, use a cloth tape measure and place the tape measure midway between your elbow and your shoulder around the circumference of your upper arm. Wrap the tape measure evenly around your arm. Do not pull the tape tight. Note the precise measurement in inches.
Cuff Sizes:
D-Ring Cuff Sizing
Small Adult Cuff - fits arm sizes 7.0 to 9.0 inches. Standard Adult Cuff - fits arm sizes 9.1 to 13.0 inches. Large Adult Cuff - fit arm sizes 13.1 to 17.0 inches
Comfit Cuff Sizing
The Comfit cuff will fit arms 9.0 to 17.0 inches.


Question : Why should I monitor my blood pressure at home?

Answer : Many healthcare providers strongly recommend home blood pressure monitoring. Home blood pressure monitoring is one of the best methods of trending a person's blood pressure in their own environment. In some people blood pressure rises above its usual level when it is measured in a doctor's office or clinical setting. This condition is called white coat hypertension. It is estimated one out of every five people have this condition. When this condition is suspected, the doctor may suggest blood pressure be monitored away from the office. Home Blood Pressure monitoring provides valuable information to the doctor.


Question : How do I delete the stored data in my unit?

Answer : The process for deleting the stored data is unique to your model. Please check your instruction manual or contact our consumer support representatives at (877) 216-1333. If you need an electronic copy of your manual.

 

Thermometers

Question : Should I use a probe cover?

Answer : For hygienic purposes, we recommend applying a new probe cover after each use. Probe covers are intended to protect the thermometer from contamination. If the probe and sensor tip needs to be cleaned, clean with an alcohol swab or cotton swab moistened with 70% isopropyl alcohol. Probe covers are sold separately.


Question : How do I change the readings between Celsius and Fahrenheit?

Answer : The process for changing the mode of readings is unique to your model. Please check your instruction manual or contact our support representatives at 877-216-1333. If you need an electronic copy of your manual, please click here for a list of manuals available to download.


Question : What is the normal body temperature range?

Answer : Normal body temperature is specific to an individual. It is recommended that several readings are taken while healthy to establish an individual's normal baseline temperature.

The following ranges are generally considered normal temperature ranges. For specific questions regarding your individual health, please contact your healthcare provider.

  • Axillary (armpit): 94.5 - 99.1F
  • Oral (mouth):
    • Babies (0-2)-- 97.5-100.4F,
    • Children (Ages 3 to 10)-- 97.0-100.4F,
    • Young People and Adults (Ages 11 to 65)-- 96.6-99.7F,
    • Elderly People (Over the age of 65) -- 96.4-99.5F.
  • Rectal (Rectum) to age 5: 97.9 - 100.4F,
  • Ear: 96.4 - 100.4.

Question : Are Omron probe covers and lens covers latex free?

Answer : All Omron probe covers and lens covers are latex free. For hygienic purposes we recommend applying a new probe cover each time you use your thermometer.

What is the warranty on my mesh cap?

Mesh caps are maintenance items and do not carry any warranty. Properly maintaining your mesh caps will prolong the life of your mesh cap.

How do I properly maintain my mesh cap?

1. After each inhalation treatment, remove the Mesh Cap from the Medication Bottle and discard remaining medication.
2. Pour a small amount of distilled water into the Medication Bottle and replace the Mesh Cap.
3. Turn on the unit to nebulize the water for 1-2 minutes to remove residual medication in mesh holes.
4. Turn off unit and remove the Medication Bottle from the Main Unit.
5. Remove the Mesh Cap from the Medication Bottle and discard remaining water from the Medication Bottle.
6. Rinse the Medication Bottle, Mesh Cap and other attached parts in distilled water. Do not wash the Medication Bottle or Mesh Cap under strong running tap water.
7. Wipe off excess water with a clean dry cloth and allow the parts to dry thoroughly in a clean environment. Do not use any type of cloth or tissue to wipe the Mesh Cap, the fibers may clog the holes of the Mesh Cap.
8. Reassemble the device and store it in the Storage Case or in a clean environment.

Can I file an insurance claim for the purchase of my Nebulizer System or Peak Flow meter?

Consumers should contact their individual insurance company to determine whether the purchase of a nebulizer system or peak flow meter is covered by their insurance.
Your Insurance company may ask for the CPT code:

Nebulizer System:
General aerosol treatment non-pressurized - CPT 94640
First treatment: CPT 94664
Second treatment: CPT 94665

How is a Peak Flow Meter used?

Attach the appropriate size mouthpiece on the input side of the Peak Flow Meter. Slide the indicator to the bottom (zero) side of the scale. Take a deep breath, put your mouth tightly over the mouthpiece and blow out hard and fast as possible, a short sharp blast. You do not have to expel all of the air in your lungs. The final position of the indicator is your PEFR (peak expiratory flow rate).

What Omron Nebulizer Systems are approved for Medicare reimbursement?

The following are current HCPC codes for Nebulizers:

E0570 - Standard Nebulizer with Compressor
Model Numbers: NE-C16, NE-C18, NE-C21V, NE-C25, NE-C28, NE-C30

E0571 - Battery Powered Aerosol Nebulizer
Model Numbers: NE-C21with Battery Pack

E0574 - Ultrasonic/electronic aerosol generator with small volume nebulizer
Model Numbers: NE-U22V

A7005 - Non-Disposable (Reusable) Nebulizer Administration Set
Part Number: 9914, 9978-1

A7003 - Disposable Nebulizer Kit

Professional Products Contact

For HEM-9000AI, VP-1000, Blood Pressure Monitor (HEM-907XL), Thermometors, Sphygmomanometers and Aneroids, Stethoscopes
Call 1.877.216.1336.

For Portable ECG Monitor (HCG-801), call 1.800.323.1482, select Option 2.

For Vital Signs Monitors, Call 800-829-NIBP (6427) or 210-690-6200.

 

Nebulizer

Question : What is the warranty on my mesh cap?

Answer : Mesh caps are maintenance items and do not carry any warranty. Properly maintaining your mesh caps will prolong the life of your mesh cap.


Question : How do I properly maintain my mesh cap?

Answer :

1. After each inhalation treatment, remove the Mesh Cap from the Medication Bottle and discard remaining medication.
2. Pour a small amount of distilled water into the Medication Bottle and replace the Mesh Cap.
3. Turn on the unit to nebulize the water for 1-2 minutes to remove residual medication in mesh holes.
4. Turn off unit and remove the Medication Bottle from the Main Unit.
5. Remove the Mesh Cap from the Medication Bottle and discard remaining water from the Medication Bottle.
6. Rinse the Medication Bottle, Mesh Cap and other attached parts in distilled water. Do not wash the Medication Bottle or Mesh Cap under strong running tap water.
7. Wipe off excess water with a clean dry cloth and allow the parts to dry thoroughly in a clean environment. Do not use any type of cloth or tissue to wipe the Mesh Cap, the fibers may clog the holes of the Mesh Cap.
8. Reassemble the device and store it in the Storage Case or in a clean environment.


Question : Can I file an insurance claim for the purchase of my Nebulizer System or Peak Flow meter?

Answer : Consumers should contact their individual insurance company to determine whether the purchase of a nebulizer system or peak flow meter is covered by their insurance.
Your Insurance company may ask for the CPT code:

Nebulizer System:
General aerosol treatment non-pressurized - CPT 94640
First treatment: CPT 94664
Second treatment: CPT 94665


Question : How is a Peak Flow Meter used?

Answer : Attach the appropriate size mouthpiece on the input side of the Peak Flow Meter. Slide the indicator to the bottom (zero) side of the scale. Take a deep breath, put your mouth tightly over the mouthpiece and blow out hard and fast as possible, a short sharp blast. You do not have to expel all of the air in your lungs. The final position of the indicator is your PEFR (peak expiratory flow rate).


Question : What Omron Nebulizer Systems are approved for medicare reimbursement?

Answer :

The following are current HCPC codes for Nebulizers:
E0570 - Standard Nebulizer with Compressor
Model Numbers: NE-C16, NE-C18, NE-C21V, NE-C25, NE-C28, NE-C30

E0571 - Battery Powered Aerosol Nebulizer
Model Numbers: NE-C21with Battery Pack

E0574 - Ultrasonic/electronic aerosol generator with small volume nebulizer
Model Numbers: NE-U22V

A7005 - Non-Disposable (Reusable) Nebulizer Administration Set
Part Number: 9914, 9978-1

A7003 - Disposable Nebulizer Kit

 

Weight Management

Question : How do I set the date and time on my pedometer?

Answer : The process for changing the mode of readings is unique to your model. Please check your instruction manual or contact our support representatives at 877-216-1333. If you need an electronic copy of your manual please click here for a list of manuals available for download.


Question : How to I determine my stride length?

Answer : Walk 10 steps with your normal stride. Measure the distance from START to END in inches. Calculate your stride length by dividing the total distance that you measured by 10 then divide that number by 12. Stride length= Total distance in inches ÷ 10 (# of strides) ÷ 12 (inches per foot)
For example:
Total distance (10 strides) = 320"
Stride length Formula = 320" ÷ 10 ÷ 12" = 2' 8".


Question : How do I calculate lean body mass?

Answer : If you would like to manually calculate your lean body mass you can do so by subtracting your body fat in pounds from your total body weight. You can determine the amount of body fat in pounds by multiplying your weight by the body fat percentage. For example, a 200lb person with 20% body fat would have 40 lbs of fat (200 X .20). His lean body mass would then be 200-40= 160lbs.


Question : How do I switch between kilograms and pounds?

Answer : The process for changing the mode of readings is unique to your model. Please check your instruction manual or contact our support representatives at 877-216-1333. If you need an electronic copy of your manual please click here for a list of manuals available for download.


Question : Will I need to replace the battery in my wrist strap or chest strap?

Answer : Yes, these batteries will occasionally need to be replaced throughout the life of the product. Both the watch and the transmitter belt require Lithium CR2032, 3V batteries. The batteries can be changed with the use of a small Phillips Head screwdriver. Batteries should be inserted with the "+" side facing up. To guarantee the water resistance take the monitor to a local jewelry store for battery replacement. Improper replacement will void the warranty.


Question : How is body fat calculated?

Answer : Omron's Fat Loss MONITOR with Scale estimates the body fat percentage by using the Bioelectrical Impedance (BI) Method. Muscles, blood vessels and bones are body tissues having a high water content that conducts electricity easily. Body fat is tissue that has little electrical conductivity. The Fat Loss MONITOR with Scale sends an extremely weak electrical current of 50 kHz and less and 500 µA through your body to determine the amount of fat tissue. This weak electrical current is not felt while operating the Fat Loss MONITOR with Scale.


Question : Is there a recommended time to take a measurement of your body fat?

Answer : We recommend you take the measurement in the morning before you exercise, eat, drink or take a shower. This will give you opportunity to develop a trend and a good comparison by day.

 

T.E.N.S

Question : What kind of pain is my T.E.N.S good for?

Answer : Useful pain warns us that something is wrong inside, and to ignore that warning could be harmful. However, some types of CHRONIC  pain serve no useful purpose and result in unnecessary limitation of movement and activity. The cause of this type of pain in often unknown or cannot be removed (ie. arthritis or some low-back pains). ACUTE pain is severe but usually of shorter duration, such as that during childbirth, traumatic injury or surgery. Both kinds of pain can be treated with TENS.


Question : How  does T.E.N.S relieve my pain?

Answer : There are two basic methods of relieving pain with TENS therapy :

  1. The standard TENS treatment (also known as "conventional" or "high-frequency") is performed when the pulse Rate is set to 60 pulses per second or more. The sensation produced with this setting can be described as a steady "buzzing" or "tingling" feeling between the electrodes. At this frequency, the unit produces an electrical signal that is stronger than the pain signal that the body produces. Because the signal is perceived as stronger, it effectively blocks the pain signal from travelling along nerves to the brain. Most patients find that high-frequency treatments produce the quickest relief from pain, as well as providing hours of relief after the treatment if it is long enough.
  2. A "low-frequency" or "burst" type treatment is produced when the Pulse Rate setting on the TENS unit is below 10 pulses per second (set manually) or at "burst" mode (automatic). Low-grequency treatments are done at an intensity that produces visible muscle twtching. The sensation at these settins is decribed as a"tapping' or "pulsating" feeling. The body reacts to this type of stimulation by releasing"endorphins" (pain-killing chemicals produced naturally in the body). These endorphins act as achemical nerve block, effectively reducing pain by interrupting the flow of pain signals along the nerves. Patients find that this type of treatment sometimes take longer to be effective, but once working, lasts for a longer period of time.


Question : What is low frequency therapy as per described above?

Answer : It is a treatment method that effectively uses physiological action. Our bodies generate electricity from the various parts of the body including the brain, heart, muscles and nerves. This electricity is called bioelectricity.The bioelectricity plays an essential role in the normal functioning of our bodies. Our bodies react sensitively to electric stimulation applied externally and caused various changes. The method to treat abnormality of bioelectricity, which is manifested as stiffness or pain, by using the above mentioned action is called electrotherapy, of which low  frequency therapy is typical.


Question : How does low frequency electrotherapy help?

Answer :

  • Activates pumping action of muscles
  • Shutting out pain signals

Question : What is frequency in the context of electrotherapy?

Answer : Frequency is the number of times per second that an electric stimulation is applied to the body and is represented by a unit called Hertz (Hz).


Question : What are the different effects of low and high frequency stimulation?

Answer :

  • Effects of low frequency stimulation : Low frequency  stimulation is effective in relieving symphtoms of chronic pain, stiffness and numbness. It is said to have the effects to activate secretion of pain suppressing substance and improving blood circulation.
  • Effects of high frequency stimulation : High frequency is effective for acute pain and is said to be especially useful in the immediate blockage of pain transmission to the brain compared to low frequency stimulation.

Question : When should the high frequency stimulation be applied?

Answer : High frequency  stimulation of 1200Hz will help relieve acute pain quickly. With the use of various stimulation of 1200Hz  frequency, one will not  get bored or become addicted to the treatment.


Question : Can a person with health problem use the Omron Electronic Nerve Stimulator?

Answer : Person with the following conditions must first consult the doctor before using this unit :

  • acute disease
  • malignant tumor
  • infectious disease
  • pregnancy
  • cardiac dysfunction
  • high fever
  • abnormal blood pressure
  • skin sensory disorders or skin problems
  • receiving medical treatment, especially those feeling discomfort

May cause an accident or ill health. Please refer to the instruction manual for more contraindications.


Question : What is the material used for the electrode pads and how do I know when to replace them?

Answer : The material used in the Life-Life electrode (pads) is made of durable and reusable gelled material which is hypoallergenic. It is very important that the Long-Life electrodes (pads) be replaced when they no longer stick well or if you begin to feel a "stinging" sensation on your skin. It is best  to wash the Long-life Pads after every 30 uses, of which they  can withstand approximately 10 washes, depending on frequency of use, skin type and weather conditions - humidity will effect how long they last.

 

Pedometer

Question : Why do I need a pedometer? I can exercise by walking or jogging without pedometer.

Answer : "You can't control what you can't measure". That "saying" is well-known in the business world but it applies to many other areas of life as well. The pedometer allwas one to measure activity level. This unique ability to provide a specific measurement (steps, distance, etc), allows  you to set specific 'goals' and goal setting is the key to success. Once  you begin wearing a pedometer/step counter and set a daily goal for your self, you'll  be more active. The pedometer actually provides the motivation to be more active - which is a key to any long term fitness program. The small investment in a pedometer is well worth the 'motivation'!


Question : What should my goal be? How many 'steps per day'?

Answer : It depends. How active are you now?? How is your health status? You should start out by wearing the pedometer on a 'normal' day to determine your present activity level (steps per day). Then (provided you are in good health), begin increasing your goal modestly. Example:  If you presently take only 3,500 steps per day (which is probably the average), you may want to set a goal of 5,000 - and after attaining 5,000 for several weeks - then, increase to 7,500....then onto 10,000 and further!
A great deal has been written about '10,000 steps per day' as a general goal since that equates to the general recommendation of one hour of exercise per day -- but, again, it depends on your present activity level and health. 10,000 steps per day would be the general equivalent of walking an hour at a quick (but not fast) pace. The distance would be between 6 and 8 km - depending on your stride. The average person takes only 3.000 to 4.000 steps per day, and many take much less! (They need a pedometer!) The best fitness advise comes from your doctor, check with him/her.


Question : What is aerobic exercise? How do I achieve aerobic steps using the pedometer?

Answer : Aerobic exercise is any extended activity that makes you breathe hard while using the large muscle group at a regular, even pace. It is a type of exercise that overloads the heart and lungs and causes them to work harder than at rest. Aerobic activities help make your heart stronger and more efficient. They also use more calories than other activities. Your pedometer displays the no. of aerobic steps if : You walk at a pace of mare than 60 steps per minute and if you walk for mare than 10 minutes continuously (with less than 1 minutes of rest)


Question : How much weight will I lose if I walk 10,000 steps per day?

Answer : Increasing your physical activity level will burn more calories - and burning more calories is vital to any weight loss program. But, it's impossible to predict the actual wight loss because the pedometer cannot control your eating habits. But you can be sure that if you burn more calories than what you 'take in', you'll lose weight - over time. The pedometer will help you increase your burn rate. Keep in mind that the magic of a pedometer is the 'motivation' that it provides the wearer. Motivation is absolutely necessary to a long term fitness / weight loss program.


Question : I decided to start walking 10,000 steps per day. Any specific suggestions that would help?

Answer :

  1. Make sure you are in good health. It's always best to consult with a doctor before you start any new physical program.
  2. Good shoes! Regardless of the brand, a good fit, support, and cushioning are important. You may also want to consider adding a cushioned insole. They provide additional support and cushioning.
  3. Good socks!. Again, cushioning is important -- and the new materials provide great comfort. Obviously, a pedometer. It's the only way to measure your progress...an absolute necessity!
  4. If you are walking at night... a reflective vest is very important. White/light colored clothing may also help.
  5. Wear comfortable clothing. You'll start to 'heat up' as you walk - and you want to stay as comfortable as possible. If you stay comfortable, you'll have a better chance of hitting your 10,000 goal.
  6. Find a partner to make your walk more interesting and motivate each other.
  7. 10,000 steps is alot of walking! When you start your program, consider splitting your walk up into smaller increments. Possibly... 3,000 in the morning... 3,000 during the day.. and 3,000 in the afternoon/evening. If you've always been sedentary, you'll find that 10,000 steps per day is not easy goal... but, it's very 'do-able'.
  8. If your overall objective is to lose weight, don't expect immediate results. We're conditioned to expect immediate results with everything we do -- but, sensible weight loss is different. Increasing the calories that you burn through more exercise and reducing your calories intake will result in weight loss, but it takes time. Finally, enjoy it! It's a great way to improve your fitness!!


Question : I know a pedometer works for walking, but does it work when I run or jog?

Answer : Both models of pedometer would not give an accurate count when the wearer engages in intense sports activities such a running and playing tennis.


Question : Why do pedometer HJ109 require that I enter my weight?

Answer : As the pedometer HJ-109 measures 'calories' burnt, it will require you to enter your weight. Your weight is an important consideration in the 'calories burnt' calculation.


Question : How should I attach my pedometer?

Answer : It is recommended that HJ-113 be placed in the pocket or bag or hang from the neck.

  • Use the clip on the strap to fasten securely :
    • to the edge of the pocket
    • in a compartment or partition of the bag
  • Attach  a commercially available string, strap or key cord to the unit and hang it from the neck.
 

Benecheck

Question : How to turn on / turn off the meter?

Answer : Insert a test strip to the meter, and the meter will turn on automatically. Remove the test strip from the meter, and the meter will turn off automatically.


Question : How to deal if the power of battery is low to run a test?

Answer : Replace a 3-volt lithium battery (CR2032).


Question : How to store the meter and test strips? When is their expiration?

Answer :

  • Store the meter and test strips at room temperature. Do not expose them beyond 30 °C or 86 °F.
  • Prevent direct sunlight and heat.
  • Cap the strips vial immediately after remove a strip.
  • Use the strip right away after strip being removed from the strips vial.
  • Do not change vial to store strips.
  • Do not bend, cut or fold the strips.
  • With clean and dry hands to handle, remove, touch and insert he strip gently.
  • Strips stay effective in the vial till to the expired date if the strip vial is not opened.
  • If the expired date is not passed, strips can only be used within 90 days after test strip vial is opened.

Question : How to maintain the meter?

Answer : Store the meter at room temperature. Keep it clean by wiping the exterior of the meter with a tissue or lint-free cloth.


Question : Can user disassemble the meter?

Answer : Do not disassemble the meter for any reason. It may cause meter malfunction. If Meter disassembled by user will lost our warranty.